We ship certain heavy items such as, endoscopy system etc. by ground couriers while other light items are shipped by air. We deliver most of our orders through courier partners such as Blue dart, Delivery, FedEx or any other equivalent courier services. For a few remote locations where there is no other courier service available, we use India Post to deliver your orders.

We deliver your order within 2-7 working days post-dispatch in A-1 and A-2 Metros (New Delhi, Mumbai, Kolkata, Bengaluru, Chennai, Pune, Ahmedabad and Hyderabad). For the rest of the cities, we deliver between 2-5 business days. Delivery by ground takes a little longer than air couriers. Ground-shipped orders are delivered to you between 5-7 business days post-dispatch. Deliveries to very remote locations such as North East may take up to 7 business days or longer, depending on the location's geographical constraints.

Certain additional procedures like state-wise taxes may apply to your order depending upon you order type, the utility of your order, the order size and the state/region the order is being delivered to.

Items are only delivered on business days. Apart from Sundays, there are certain national and regional holidays throughout the year that are not considered as business days. Deliveries will not happen on these days.