Refund & Cancellation Policy

14 Day Return Policy

We offer you complete peace of mind while ordering at S R Endoscopy System- you can return all items within 14 days of receipt of goods. If you are not satisfied with what you have bought, we gladly take it back within 14 days from the date of delivery. If you have paid by card then we will reverse the payment. In case of Cash on Delivery or Bank Deposits as modes of payment, we will issue a cheque in the registered name of the customer. We also will refund you the shipping charges in store credits. Please ensure however that the product is unused and the tags, boxes and other packaging are intact.

If an item is found defective, please get in touch with our customer care on srendoscopysystem@gmail.com or call us on +91-9639567270, 08279491608 within 14 days of receipt of the product. We will arrange a reverse pickup for the product and then issue either a full refund or store credit for a different item in exchange, as per your request. Please note that replacements are subject to availability of the particular product.